Yelp ReviewsSteven Isoldi2017-12-05T23:21:54+00:00
Good company just don't follow through with what they promise. Had door fall off June 2020 and technician said all work has 1 year warranty. Then garage door falls again December 2020 and they can't tell me why. put door back on. Then try to charge me even though I was told work had warranty. Go somewhere else where they stand by there word
This guy TIM came to my house 3 weeks ago and installed and new electrical garage door opener. I called him back 2 weeks later because I wanted to put in a new Garage Door that would look better from the street. The guy acted like he'd never talked to me before in his life and basically made me feel like I was bothering him. When I called him I had to schedule a time 3 different times before I actually got confirmed. Once I finally got confirmed he was late, didn't say hello and greet me with respect. He measured my garage and left with no further information.
Late last night a spring on one of my garage doors broke while my car was inside. A friend referred me to this company and I left my name and number on their service. First thing this morning, Tim, from the company called me. I told him my problem and he told me he would be by before noon. Tim was prompt, courteous, had the proper springs and had all the tools and ladder necessary to do the job. He told me in advance what it would cost, which I felt was a fair price. I am posting this to state that I am glad I contacted this company and that I received excellent service and would not hesitate to refer them to you.
I have been a customer of A Better Garage Door for many many years. Tim has always been very responsive to anything I need. I just had a new garage door installed today. I didn't need one, but I wanted the door to be more of an upgrade then what I had when we moved in. Went with the insulated door with frosted glass panels on one side. Javier has been with the company for as long as I can remember and once again he did a stellar job! Need a door? Need a repair? These are your guys (and girls).
This is a great company that does excellent work and a great price. Making an appointment was easy and painless, just give them a call. The day of the appointment Tim called to verify the time, which is a nice touch. Tim was prompt, professional, courteous and knowledge. More importantly, we weren't told to buy something we didn't need! Tim got our garage door working like new in a VERY short amount of time, making sure to show us why our garage door was operating so poorly. With the money we saved from not having to buy unnecessary parts we opted to replace our old garage door opener, which they will install the next day!!!
I called yesterday to get a quote for a possible new garage door opener, as my current one was held together with duct tape from the previous owner and seemed to be moving very slowly. The gal who answered the phone was one of the owners and her husband came out to service my garage door this morning. Very cool guy. Quick, friendly service and I didn't feel like I was being pushed to buy anything I didn't need. This is very important for me. I will use this company for all of my garage door needs. Just the kind of local company I was looking for.