So we just got home from picking up Chinese food, washed our hands, grabbed our forks, took two bites and then......BOOM!!!
Realizing the house was still standing and the sound came from outside, my husband went to investigate. Remembering I'd heard it before, I looked at the garage door and saw the two springs were now three!! It wasn't good, but it could have been worse. Much worse. The door could have fallen on the car as we pulled in!!!
The next morning I called A Better Garage Door explaining my car was stuck in the garage and I needed someone, "today." Shelli (sp?) said she would check the schedule and call me back. Two minutes later, "bingo," an appointment between 2 and 4pm. Thank goodness!!
Tim arrived around 2:00 and quickly started the job. Familiar with the reputation of this company from a service call seven years ago, I left Tim in the garage and returned to my own work. After some time went by, I heard a knock on the door - Tim wanting to show me something. Of course the first words out of my mouth were "Is it bad?" to which he chuckled and said, "No." Okay so you know those cables on the sides of the garage door - the ones you don't notice - the same ones you don't care about?? Well ours were terribly frayed, the likes of which Tim said he had never seen!! After seeing them myself, I realized we dodged another bullet!!
I'm happy!! The door's destructive plans were foiled, and the freight train sound is gone! A "same day" appointment, quality job, reasonable price, and nice people are the reasons I will definitely call A Better Garage Door again. I will call them exactly seven years from now B-).
K P. 7/25/2015
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